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Post by xlouisex on Oct 3, 2008 16:46:22 GMT 1
I put the t-shirt in the basket then go to the basket. I press the orange button to go next. Then i get those three options, continue with no account, already got an account and get account. I pressed get account and typed in all my details then pressed the orange next button and it keeps taking me back to the three options, it does the same when i press continue with no account
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Post by Ecomo on Oct 3, 2008 17:30:26 GMT 1
Ack, xlouisex, that's what kept happening with me when i ordered my stuff. In the end i realised what i was doing something wrong but i've totally forgotten what it was. Argh, sorry I hope you can sort it out soon ^_^
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Post by xlouisex on Oct 3, 2008 17:36:12 GMT 1
thanks It never used to happen before, so i must be doing something wrong lol
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Post by midori on Oct 3, 2008 19:56:50 GMT 1
Have you used Deutschrock before? Then you might already have an account without realising. Or have you tried to create your account first and then go to choose the stuff you want to buy?
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Post by xlouisex on Oct 3, 2008 20:00:41 GMT 1
i cant remember making an account the last time i used it if i did i dont know the password lol yeah i tried to make an account and then buy something but it just did the same thing
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Post by midori on Oct 3, 2008 20:07:56 GMT 1
Well, that happened before actually. So it's a possibilty, that you might have an account without being aware of it. Just try the Passwort vergessen button for registered users. It'll take you to a page where you have to enter your email address and then you just press Passwort anfordern underneath. It says that you should receive an email with your password within minutes. If you don't receive one you're not registered. Worth a try though.
If that doesn't get you anywhere just send an email to their customer service and see what they'll say.
kundendienst@deutschrock.de
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Post by xlouisex on Oct 3, 2008 20:14:42 GMT 1
ok i'll try that thanks
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Post by xlouisex on Oct 3, 2008 20:24:57 GMT 1
I did it!! the password thing worked, i didnt even know i had an account lol i can get the t-shirt now ;D Thank you!!
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Post by zeebee2 on Oct 3, 2008 20:31:14 GMT 1
yay my stuff arrived!! today
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Post by midori on Oct 3, 2008 20:37:47 GMT 1
Awesome! Glad it worked. ;D
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Post by Ecomo on Oct 4, 2008 9:41:06 GMT 1
Ohhh, i remember now. That's why it wasn't working for me, i already had an account, so i just had to login to that! I'm glad you got it sorted, xlouisex Woo zeebee2
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Post by xlouisex on Oct 9, 2008 18:22:20 GMT 1
I ordered the t-shirt on Sunday evening and it came Wednesday afternoon i didn't expect it to come so fast
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Post by veekaulitz on Oct 10, 2008 20:01:40 GMT 1
Do they accpet paypal??
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Post by Adeline on Oct 11, 2008 11:25:53 GMT 1
I don't think so! you can only pay by credit card!
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Post by veekaulitz on Oct 11, 2008 15:34:20 GMT 1
Ah, dammit LOL! It costs SO much less on that site than ebay!!
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